Inca Trail


We respect the privacy and data associated with a person. That's why we want to be clear about the personal information that we ask and possibly keep. In addition, as a user of our pages or customer of our services, you must know what information we keep and why and we give you the possibility to change or permanently delete it upon request.

Requested Data

When booking a service online you must logically provide us information about each traveler, the booked service and the credit card used to pay for the service. We only ask for the minimum but nevertheless necessary to book the contracted service. This information is, at the most, for each traveler:

At the end of the reservation or purchase, you must make an online payment. The requested banking information is required by our payment gateway. When paying, all this information is directly sent to our gateway which returns back the payment confirmation or refusal. Banking information is not stored on our servers, in any way, with the exception of the type of credit card and the last 4 digits of the card. This last information is also sent by email just after the payment.

Stored Information

All information requested when booking or buying online and previously mentioned is stored in our servers, in a database. Given that because of the nature of our Agency and because we sell tourist services, there is always a certain amount of time (up to 18 months) between the moment of paying and the moment of receiving our services. During all this time, we need all this information to prepare the contracted services. Once the service is complete, this data is kept on our servers for several reasons:

Right to access the data

Despite all the reasons that justify keeping your data, you still have the legal right to obtain, modify and delete it if you wish. European law, set up in May 2018 is called the General Data Protection Regulation (GDPR). We apply this right and we offer this possibility regardless of your country of residence or your nationality because we are concerned about your privacy and your personal data. If you wish to apply this right, for any reason, we invite you to contact us by any means and make the request. You can reach us from our Contact Us page or our email